SBIClerk07OCT2012 Related Question Answers

101. A ‘Call’ means -






102. Prospect means -






103. KYC means -






104. The collective perceptions and impressions people have formed about an organisation, its products and/or its services, is known as its—






105. Good customer service is an extended arm of -






106. Acompany’s ability to perform in one or more ways that competitors cannot or will not match is known as its






107. An audio or video advertising announcement, usually presented on television, radio or in a movie theater is called—






108. Electrical goods such as TVs, videos, stereo systems etc, used for home entertainment are known as -






109. A very large market segment or wide collection of smaller segments is called—






110. Customer Retention can he ensured by—






111. ROM stands for ?






112. Another name for a logic chip is—






113. The Number System based on “0” and “1” only is known as—






114. The capacity of 3.5 inch floppy disk is -






115. Which of the following is/are not part of the CPU ?






116. The device that reconciles the differences between computers and phones is the-






117. Acombination of hardware and software that allows communication and electronic transfer of information between computers is a -






118. Which of the following represents the fastest data transmission speed ?






119. Which of the following is an input device that, when moved by the user on a flat surface, cause= a pointer on the screen to move accordingly ?






120. A bar code reader is an example of a(n)-






121. If you regularly send letters to people, what type of program would you use to create the letters ?






122. Computer gets with the help of mouse or keyboard.






123. Dot-matrix is a type of-






124. Which of the following represents one billion characters ?






125. What is an onscreen picture that represents an object, such as a program or file ?






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